SEOSpace FAQs

Check out our FAQs below - these should cover most questions we frequently get asked about our plugin.

  • SEOSpace is an easy-to-use, jargon-free Chrome extension that tells you step-by-step how to rank higher on Google.

    You can get started in 6 easy steps:

    1. Create an account: Create an SEOSpace account after clicking “Install Plugin” on any of SEOSpace’s web pages.

    2. Add to Chrome: Once you’ve created your account, add our plugin to Chrome using the “Install Plugin” button at the top of our dashboard.

    3. Scan a Squarespace website: You can scan a Squarespace web page through 1 of 2 methods:

      1. Click “Add Scan” from the SEOSpace dashboard, add the URL you want to audit and click “Scan.”

      2. Open any Squarespace web page via its live URL or on the Squarespace editor, open the plugin from the bottom right-hand corner, and click “Run Scan”.

    4. Connect Google Search Console: To get personalized recommendations for how to rank higher on Google, please connect your Google Search Console account to SEOSpace.

    5. Improve your SEO: Following SEOSpace’s recommendations, improve your SEO on the Squarespace editor and press save. Once the changes are saved, refresh the window and rescan your web page.

    6. Rescan over time: SEO isn’t a quick fix - continue to follow SEOSpace’s recommendations, add blogs and chip away to improve your SEO over time.

    SEOSpace is designed to only work for Squarespace and has i icons on every feature, with short Squarespace-specific tutorials to help any user improve their SEO - whether they’re a beginner or expert.

  • Our mission is to help any Squarespace user improve their SEO and get more web traffic. Whether you’re just getting started or a pro, SEOSpace is for you.

    We have three different pricing plans:

    • Free: Just getting started, or want to try the plugin out? This has been designed for you.

    • DIY: A traffic light SEO checker to beat the competition on Google for solopreneurs & bloggers. This starts at $9.99/month.

    • Pro: An SEO expert in your pocket without years of study - whether you want to make money from offering SEO or want jargon-free insights to rank #1 on Google, this is for you. This starts at $24.99/month.

  • All scan results can be viewed from within our plugin. The dashboard contains an overview of the results, allowing you to track and manage your SEO over time. However, all detailed results are viewed from the plugin.

    To view these results on the plugin, you can either:

    1. Open the plugin: SEOSpace’s plugin pops up on the bottom right-hand corner of any Squarespace website - this includes the Squarespace editor. If you have already scanned the web page you’re on, clicking the plugin will reveal the previous scan results. If you haven’t scanned it before, you can click the plugin and scan the web page to view your results.

    2. Click “View Scan” on the dashboard: Once you have scanned a website or web page on the SEOSpace dashboard, you can scroll down to the “Scanned pages” table - this shows a summary of the scan results for every page you’ve scanned. On this table, click “View Scan” to view the scan results - this will automatically open the plugin on that web page in a new tab.

  • Yes, we have a 7-day free trial of our paid plans. We also have a free plan, which helps you get started.

    You can cancel the 7-day trial and our plans anytime, with no “lock-in”.

    SEOSpace has been designed to be flexible to meet your SEO needs.

  • You can upgrade or cancel your SEOSpace subscription anytime from the SEOSpace dashboard.

    Click “Billing” -> “Change Plan” and then downgrade or upgrade as you wish.

    This can be done at any time, with no “lock-in”.

  • SEOSpace works exclusively on Squarespace - our plugin has been designed using our unique processes for ranking Squarespace sites on page 1 of Google.

    This is backed by experience but also by data. In 2023, we analyzed 21,327 Squarespace sites to see what makes the top 10% - the learnings from this study have been instilled into our plugin and dashboard, helping you improve your SEO faster than ever.

  • SEOSpace takes no coding to setup and get started - it works seamlessly without requiring any code or installation onto your website.

    Instal and improve your search engine optimisation today!

  • SEOSpace doesn’t interfere or modify with any of your Squarespace code, meaning, if you cancel your subscription and remove the plugin, it won’t break your site.

  • If you have made changes to your Squarespace website and SEOSpace isn’t updating, please ensure you’ve saved your changes on the Squarespace dashboard, refreshed your web page and then clicked “Rescan” on SEOSpace.

    The most common thing stopping SEOSpace users from seeing their results is not refreshing their web page and clicking “Rescan”.

    This may also be because you’ve changed your URL on Squarespace, so think back to recent changes you’ve made if this might have caused the problem.

  • Don’t worry - if you’ve been charged when you shouldn’t have, reach out to support@seospace.co.uk.uk, and we’ll resolve this ASAP 👌

    Sometimes, issues can occur with software; however, our guarantee at SEOSpace is that we’ll work to resolve any inconveniences you may have faced.

  • When you signed up for SEOSpace, you should have received an invite from Circle.so - this is our chosen community platform.

    Once you sign up via Circle.so you can access the SEOSpace community by clicking “Community” on the left side of the SEOSpace dashboard.

    If you didn’t receive an invite, please email support@seospace.co.uk

  • We are sorry that you’ve found some of the recommendations confusing. SEO can be confusing at times!

    Throughout SEOSpace, you will see little circular i icons - hovering over these will reveal a short explanation and link to a video tutorial.

    These short video tutorials will explain this particular feature or area of SEO in a jargon-free way, helping you to understand what to do next and make the most out of SEOSpace.

    Additionally to that, you can check out our Founder’s YouTube channel: he regularly shares free Squarespace SEO content to help with your SEO journey: https://www.youtube.com/watch?v=cQybLzB1OwY&list=PL3tetH7P6wtjTvdgFTExv1MM_9UY870_2

  • Is SEOSpace flagging oversized images that you already compressed below 250kb? Or is our oversized image checker incorrect?

    99/100 when this happens, this is actually a problem with Squarespace. Squarespace often actually increases the size of your images after you upload them.

    To check yourself, manually download the image from your site by right-clicking and pressing “save”.

    Once saved, check the image’s properties from your computer - SEOSpace was likely correct.

    If SEOSpace wasn’t correct, please refresh and rescan your web page.

  • If you can’t log in, please reset your password.

    If the above doesn’t work, or you logged in with Squarespace, please email support@seospace.co.uk

  • We recommend your URL slug (i.e., the last bit after /) to be easy to understand and read, include the primary keyword you wish to rank for and be 4-6 words long.

    Sometimes, it might not make sense to change your URL. For example, on your blog collection page (www.yoursite.co.uk/blog), terms and conditions or your contact page (www.yoursite.co.uk/contact).

    Why? Well, because people know exactly what to expect when they see /blog, /contact, /about, etc. Additionally, people are unlikely to be searching directly for these pages - optimizesing your blog posts, service pages and homepage to maximize your chances of getting found is much better.

    To learn more, watch the URL tutorial by hovering over the i icon on this feature.

    NOTE: if you change a URL, always create a 301 redirect: https://www.seospace.co.uk/blog/301-redirects-squarespace

  • Sorry for the inconvenience - due to the billions of different links and link variations on the internet, sometimes our software trips up.

    If SEOSpace is flagging a link that isn’t broken, please send the page you scanned and the link that’s being flagged to support@seospace.co.uk.

    Don’t worry; if the link isn’t actually broken, it won’t be hurting your SEO.

  • Keyword research and selecting the right keyword can be a challehttps://www.seospace.co/blog/how-to-do-keyword-research-for-seonge. Fortunately, we have several free resources to help you here.

    These resources include:

    A keyword research webinar: https://www.crowdcast.io/c/keyword-research

    A blog on keyword research: https://www.seospace.co/blog/how-to-do-keyword-research-for-seo

    SEOSpace also suggests the keywords you optimize for by clicking “View Suggested Keywords” on the plugin.

  • Sometimes, SEOSpace identifies broken links, but you can’t find them on your web page.

    This might be because they’re only visible on mobile, hidden or tucked away in a dropdown menu.

    To locate this link, copy it from our plugin, right-click on the web page, and click “Inspect”.

    Once the inspect module is open, press “CTRL + F” and paste the broken link - this will allow you to find where the broken link is on your web page from within its code.

  • Sometimes, SEOSpace identifies that you have multiple H1s, but you can’t find them on your web page or the Squarespace editor.

    This might be because they’re only visible on mobile, hidden or sometimes, even due to a mistake by Squarespace.

    To locate the H1s, right-click on the web page and click “Inspect”.

    Once the inspect module is open, press “CTRL + F” and type “H1” - this will allow you to find where the H1 is on your web page from within its code.

  • To scan a draft or password-protected Squarespace web page from the Squarespace editor, you must be on the Designer (Pro) plan or above.

    If there is a different issue with SEOSpace that’s preventing you from scanning your web page, please contact support: support@seospace.co.uk

  • We don't offer refunds unless there was a mistake in our software. But, starting at $14.99 and with a 7-day free trial, when compared to hiring an SEO professional, it’s a win-win! Give it a try; we know SEOSpace will become your new favourite tool.

  • To change your payment method, navigate to Billing on the SEOSpace dashboard and click “Edit Payment Method”: https://app.seospace.co/billing

  • Is the SEOSpace plugin getting in the way of a button or screenshots you’re taking?

    You can easily “visually” hide the plugin, by clicking on SEOSpace icon from within your Chrome toolbar.

    If it doesn’t show up, click the extensions icon (looks like a jigsaw piece) in the top right hand corner of your screen.

    This will open a popup where you can “toggle off” the plugin showing visually.

    In summary: Click SEOSpace from within your Chrome toolbar -> Toggle off the plugin.

  • You can easily remove SEOSpace from Chrome by clicking “Manage Extensions” from within your Chrome toolbar.

    Once clicked, you can press “Remove” on the SEOSpace extension or even temporarily disable it.